Yes. GoalsMapper is safe to use. Occasionally, antivirus or "online threat protection" tools incorrectly flag one of our application files as a threat. This is called a false positive — it happens when a security tool's automated detection mistakes a legitimate file for a malicious one.
This article explains why this happens and how to allow GoalsMapper in the most common antivirus products so you can continue working.
Why did my antivirus block GoalsMapper?
Modern web applications like GoalsMapper deliver their code as large, compressed JavaScript files. Antivirus tools use pattern-based detection that can occasionally mistake these legitimate files for threats.
When this happens:
- We verify the flagged file against our original build to confirm it has not been altered.
- We report the false positive to the antivirus vendor so they can correct their detection (vendors typically resolve these within a few days).
- We publish an update, which usually clears the warning automatically.
If you'd rather wait for the vendor to correct the detection, no action is needed — the warning normally disappears on its own within a few days. If you need access right away, follow the steps for your antivirus below.
Before you add an exception
Note: Only add an exception for the official GoalsMapper domains listed below. If the warning names a website other than these, do not add an exception — contact our support team instead.
Official GoalsMapper domains:
live.goalsmapper.com
How to allow GoalsMapper in your antivirus
Find your antivirus below and follow the vendor's official instructions. Add the GoalsMapper domain shown in your warning (for example, live.goalsmapper.com).
Bitdefender
Path: Protection > Online Threat Prevention > Settings > Manage exceptions
- How to stop Bitdefender from blocking a safe website
- How to add a website exception in the Bitdefender app (Windows)
Norton
Path: Security > Advanced Security > Safe Web > Exclusions tab > Add
McAfee
Path: WebAdvisor / Web Protection settings
Kaspersky
Path: Protection > Web Anti-Virus > Advanced Settings > Trusted URLs
Avast
Path: Menu > Settings > General > Exceptions > Add exception > Website/Domain
AVG
Path: Menu > Settings > General > Exceptions > Add exception > Website/Domain
ESET
Path: Advanced setup > Web access protection > URL address management > List of addresses excluded from content scan
Trend Micro
Path: Settings > Exception Lists > Websites > Add > Trust website
- How to add items to the Trend Micro Exception List on Windows
- How to add websites to the Exception List in Trend Micro Toolbar
Malwarebytes (Browser Guard)
Path: Browser Guard icon > Dashboard > Allow list > + Add website
Microsoft Edge (Defender SmartScreen)
SmartScreen does not offer a personal exception list. If Edge shows a warning, you can continue via More information > Continue to the site, and report the incorrect block via Report that this site doesn't contain threats.
Frequently asked questions
Has GoalsMapper been hacked? No. When a file is flagged, we verify it against the original file produced by our build system to confirm it is unchanged, and scan it independently. The detection is a false positive in the antivirus vendor's automated system.
Do I need to keep the exception forever? No. Once the vendor corrects the detection (typically within a few days), you can remove the exception. Your antivirus's support page above also explains how to remove exceptions.
My antivirus isn't listed here. Search your antivirus vendor's support site for "add website exception" or "exclude website", or contact our support team and we'll help.
Still having issues?
Contact us at [support email/portal link] with a screenshot of the warning, including the file name or URL shown. We'll verify it and respond promptly.