Sometimes, older versions of the Platform might have been cached by the browser. In order to refresh the Platform and reload the latest version, you can do a "Hard" refresh on the browser.
Follow the steps below to do a Hard Refresh on your browser to see if the issue goes away. If the issue persist, please contact hello@goalsmapper.com
Google Chrome
- Windows users: hold down Ctrl and then press F5 on your keyboard
- Mac users: hold down Cmd and Shift and then press R on your keyboard
Firefox
- For Windows users: hold down Ctrl and then press F5 on your keyboard
- Mac users: hold down ? Cmd and ? Shift and then press R on your keyboard
Safari (Mac)
- Go to
Safari > Empty Cache, or hit Opt + Cmd + E - To refresh, click the refresh button on the address bar or press Cmd + R
Internet Explorer/Microsoft Edge (Windows)
- Hold down Ctrl and then press F5 on your keyboard
For iPad:
Here’s how to clear the cache in Safari.
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Open your iPad’s Settings, scroll down, and select Safari. Then, scroll down to the option that says Clear History and Website Data, and tap it.
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Tap Clear to confirm.
In Chrome
When you clear the cache in Chrome on your iPad you have more options than you do on Safari. Here’s how to clean up your Chrome cache on iPad.
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Tap the three horizontal dots in the upper right. Then tap Settings.
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Scroll down to Privacy and tap it.
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Tap Clear Browsing Data.
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Select the option Cached Images and Files and keep everything else unchecked. Then tap Clear Browsing Data. Tap again to confirm.
