What is the response time for support? October 01, 2024 04:49 Telegram and WhatsApp: Our agents strive to respond within minutes during business hours (9 AM - 9 PM). Email: We typically respond within 24 hours. In-app widget: Expect a response in real-time or within minutes if submitted during business hours. Related to support Related articles Is GoalsMapper Bank Negara Malaysia (BNM) - Risk Management in Technology (RMiT) compliant? I would like to request for a demo.