Insurance

General

• How to download your Insurance Policy Details from SG Findex?
• How to get your Policy Details from your Insurance Company Client Portal?
• How to get your policy details from HSBC Life customer portal?
• How to get your policy details from AIA customer portal?
• How to get your policy details from FWD customer portal?
• How to get your policy details from Tokio Marine customer portal?

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Premium

• There's a one time premiums paid at current age on an existing plan, the chart shows the premiums expenses and decreases the cash savings. The payment has already been made, how can I prevent the deduction of the one time premiums?
• Where do I enter the premiums I am paying for my existing plans?

Insurance Benefit

• How do I show a deferred payment for Disability Insurance Benefit? e.g. 60%, 10%, 10% 10%, 10% payout over 5 years.
• Why didn’t the cash/maturity benefit of a plan show up in the chart?
• How do I enter the cash/maturity benefit value of an investment plan such as Aviva Navigator or iFast?
• Why can’t I see the insurance payout cover?

Maturity Benefit

• Will the Maturity Benefit be paid out automatically?

CareShield Life

• How do we enter CareShield Life in Insurance Plans?

MediShield Life & Integrated Shield Plan updates from April 2021

• MediShield Life Premium Updates
• AXA Shield
• Aviva MyShield
• AIA HealthShield Gold Max
• PRUShield
• NTUC Enhanced IncomeShield

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