FAQ
- I'm not a GoalsMapper subscriber, can I purchase gifts from GM Rewards?
- I'm not a GoalsMapper subscriber, how do I upload my clients' addresses in GM Rewards?
- How do I add more clients after I've selected my gift?
- I did not receive an email confirmation on my orders, where can I check my orders?
- The vendor does not deliver to my area. What do I do?
- I can't find a gift I'm looking for. What can I do?
GM Coins
- What is GM coins?
- Why do I have GM Coins? What can I use it for?
- When will my GM coins expire?
- How do I redeem my GM coins?
- How many GM coins do I need to accumulate before I can use them?
- How do I earn GM coins?
GMR Voucher Code
- GM Rewards Vouchers
- How can I redeem my free postcards with the voucher code?
- How do I use my voucher code?
- Do voucher codes have an expiration date?
- What should I do if my voucher code is not working?
- Can I use my voucher code for multiple transactions?
GMR e-Wallet
- What is GMR e-Wallet?
- What can I use the credits in my GMR e-Wallet to pay for?
- How do I top up my GMR e-Wallet?
- Are there any charges to top up my GMR e-Wallet?
- How do I view my e-Wallet balance?
- How can I view my transaction history?
Delivery and Returns
- How do I check the status of my order?
- How will I know if my gift is delivered?
- GM Rewards shipping methods
- Can I choose a specific courier service provider for my item?
- I cannot choose a "Delivery Date" for my order. When will my gift be delivered?
- How long will my order take to be delivered?